Guest Services Agent, Mount Carmel Spirituality Centre

28 June 2024

Appears in: Career - External

Mount Carmel Spirituality Centre near Stony Plain, Alberta (to be opened July 16, 2024) and Little Flower Monastery at Carmel Hill in Deroche, BC (Open 2022) are places of prayer, meditation, contemplation and learning in the middle of nature surrounded by beautiful mountains, lush green trees, a natural habitat of flora and fauna, open fields and farms. Both properties feature new retreat facilities including guest rooms, meeting spaces and places of worship. Owned and Operated by the Canadian Carmelite Charitable Society (CCCS), retreats and spiritual guidance are undertaken by Discalced Carmelite Order, OCD.  The retreat facilities are seeking to hire part time/casual Guest Services Agents.

The role of the Guest Service Agent is to provide excellent service to guests and ensure that the level of service meets Mount Carmel Spirituality Centre (MCSC) standards.  Duties and skills include but are not limited to:

  • Check guests in and out;
  • Collect and process payments;
  • Answer switchboard and direct calls;
  • Ability to give directions and information about the MCSC guest rooms;

The successful incumbent must be comfortable working with a wide variety of people, have attention to detail, good communication skills with clear voice and polite telephone manner; In addition, the successful candidate must have strong Catholic Christian values, a good understanding of the Roman Catholic faith and a sincere willingness to support the spiritual work of the priests and the Mount Carmel Spirituality Centre.

If you are interested in applying for this position, please forward your resume including a cover letter outlining your suitability for this position to Inntegrated Hospitality Management (IHM):

Lisa Hubenig: lmhubenig@inntegratedhospitality.ca