Hospitality Operations Manager – Mount Carmel Spirituality Centre

28 June 2024

Appears in: Career - External

Mount Carmel Spirituality Centre near Stony Plain, Alberta (to be opened July 16, 2024) and Little Flower Monastery at Carmel Hill in Deroche, BC (Open 2022) are places of prayer, meditation, contemplation and learning in the middle of nature surrounded by beautiful mountains, lush green trees, a natural habitat of flora and fauna, open fields and farms. Both properties feature new retreat facilities including guest rooms, meeting spaces and places of worship. Owned and Operated by the Canadian Carmelite Charitable Society (CCCS), retreats and spiritual guidance are undertaken by Discalced Carmelite Order, OCD.

The retreat facilities are seeking to hire a full time Hospitality Operations Manager.

The role of the Hospitality Operations Manager is to oversee the daily operations of the Mount Carmel Spirituality Centre, ensuring efficient operations management and supervision; working with the Priests to provide strategic direction to the operations and monitoring financial performance towards CCCS established objectives.  This is a working management position; duties include but are not limited to:

  • Ensuring that the approved Guest experiences are met and maintained by all departments
  • Preparing for CCCS authorization, with input from the Priests, an Annual Operating Plan, Sales and Marketing Plan, Capital Improvements Plan, and Monthly Operating Budget.
  • Maximizing profitability and sustainability
  • Establishing and implementing Operating Policies & Procedures, including enforce where necessary, and facilitate change as directed from CCCS, as required

The successful incumbent will have an established professional history, working in the Hospitality Industry, with experience leading a team of customer service professionals. Strong MS Office skills, including proficiency in Word, Excel and Power Point as well as strong knowledge of hospitality software applications are necessary for this position. In addition, the successful candidate must have strong Catholic/Christian values, understanding of the Roman Catholic faith and a sincere willingness to support the spiritual work of the priests and the Mount Carmel Spirituality Centre.

If you are interested in applying for this position, please forward your resume including a cover letter outlining your suitability for this position to Inntegrated Hospitality Management (IHM):

Lisa Hubenig: lmhubenig@inntegratedhospitality.ca